Notifications not synching with Sense 2

[Heathercibor13]

I’m no longer getting any phone notifications for my sense 2. I restarted my phone. I removed the device and repaired it, but nothing is happening. 

Moderator edit: updated subject for clarity. 

[Guy_]

Hi @Heathercibor13 - just in case, did you pull down on the watch face and turn off all icons. If the watch is in sleep or do not disturb mode you won't get notifications.

[AndreaFitbit]

Welcome to the Fitbit Community, @Heathercibor13. Thank you for mentioning the steps you have followed in order to get your notifications on your Fitbit Sense 2. 

Please confirm that your phone is not on sleep or do not disturb mode as @Guy_ advised.

Also confirm that you have followed the advise of help article: How do I getnotifications from my phone on my Fitbit device?

[Heathercibor13 · Accepted solution]

Unfortunately I didn’t have my charger with me to re-pair my device, but that was the only thing that finally fixed it. Thanks!

[AndreaFitbit]

Thanks for getting back to us @Heathercibor13.

I'm glad to hear that you were able to fix your query re pairing your Sense 2. 

Have a nice day. 

[Heykid]

Quick tips for android?????

[AndreaFitbit]

Thanks for getting back to us and for your question @Heykid.

You can find tips for Android on the article I added on my previous post.