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On-wrist calls not working on Sense 2

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Doesn’t signal a call anymore 

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Hi there, @Nita1121. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense 2.

If you continue having issues with the on-wrist call notifications, please try the following:

If you continue having issues, try the following troubleshooting steps:

  1. On the phone, turn Bluetooth off and back on.
  2. Restart the Fitbit device once gain. For instructions, see How do I restart my Fitbit device?
  3. Remove Sense 2 Controls from the list of Bluetooth devices on your phone.
  4. Set up on-wrist calls again. For instructions, see How do I set up on-wrist calls on my Fitbit device?

Note that Sense 2 Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging.

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