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Premium Members - Pre-order

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‎08-24-2022 07:55

‎08-24-2022 07:55

Man, I've been waiting for the Sense 2 and its finally here!  I went to preorder and saw there was a discounted add-on for Premium -AND- 2 years of accident protection for $50.  Sweeeet!!!  So I selected it and when I went to check out, I received an error saying that I am already a Premium member.  Yes. I am and have been since Premium has started (through Apple).  Yeah, my "Fitbit" tattoo design should be finalized this year too BTW. 😉 
So, I'm a little bummed that I can't take advantage of this awesome deal and add-on to my existing Premium subscription but more so that I am unable to get the added accident protection since it is only offered with the bundled Premium subscription.  And if you knew me, I totally need accident protection... 🙂  So, I'm going to try to contain my excitement as much as I can and wait to see if another option arises.  Any insight would be appreciated. 

Regardless, huge congrats to Fitbit for reaching this next milestone!  #goteam

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‎08-29-2022 06:07 - edited ‎08-31-2022 20:41

‎08-29-2022 06:07 - edited ‎08-31-2022 20:41

It probably will work the way it has been working for the last few years @NerdZone 

Cancel the premium. Then add the free premium trial. 

I think fitbit is the only company that allows users to do this. However you may want to check first with support. I also do not know if the user's premium history gets lost. 

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