07-24-2024 08:22 - edited 07-24-2024 08:24
07-24-2024 08:22 - edited 07-24-2024 08:24
I recorded a hike which didn't get a gps track and shows up with over 400 thousand hours of activity in Fitbit App
07-24-2024 08:43 - edited 07-24-2024 08:59
07-24-2024 08:43 - edited 07-24-2024 08:59
@chrissk It looks like you used your phone app to track your hike. Is that correct? When I track with my Sense 2 Exercise app, it says Sense 2 after the date and time. But I use an iPhone and some things are different between the two platforms.
If this is the case, this is an Android app issue. Your post can get moved to the Android app forum, where it will get the attention it deserves.
What was the duration? The iOS app had a weird bug recently where some distances got reported as meters, but the use was using miles. It looks like your hours are being reported as microseconds!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-25-2024 03:01 - edited 07-25-2024 03:08
07-25-2024 03:01 - edited 07-25-2024 03:08
deleted by author
07-25-2024 03:04 - edited 07-25-2024 03:07
07-25-2024 03:04 - edited 07-25-2024 03:07
I started the recoding on my sense 2. I am as well pretty sure I've chosen 'hike' and not 'walk'. The duration was around 2 hours. Btw. all my recordings, even the few that work and do have GPS track show up with FB Android.
07-25-2024 03:39
07-25-2024 03:39
@chrissk Thank you for clarifying your details. I'm going to leave your thread here for the time being. Yours is the only report like this. I will notify a moderator of your issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-06-2024 14:54
08-06-2024 14:54
@LZeeW , Thank you for your help and message.
@chrissk , A warm welcome to the Community! Thank you for your messages and information.
Did you update the Sense 2 Firmware? And the new app version?
Did this occur again after the updates?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.