Sense 2 - Distance not tracked

[Em2281]

I've basically paid £208 for a pedometer! I've done the trouble shooting and have waited for the proposed update but nothing! 

Moderator edit: updated subject for clarity

[ManuFitbit]

Welcome to the forums @Em2281.

Thank you for sharing with me the details regarding this difficulty that you are now experiencing with GPS on your Sense 2. Thanks for trying to troubleshoot it. 

All devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time, for example, if you're in a place with lots of buildings, this can impact the GPS tracking.

Please, make you sure you're wearing the Sense 2 correctly.

Even if you already tried to fix it following some points, confirm the steps suggested in this article to improve GPS accuracy.