11-26-2024
01:30
- last edited on
11-26-2024
08:22
by
DavidFitbit
11-26-2024
01:30
- last edited on
11-26-2024
08:22
by
DavidFitbit
On trying to download or share ecg from the notification area both simply role on continuously without effecting either of these functions.
Moderator edit: updated subject for clarity
11-26-2024 08:21
11-26-2024 08:21
Hi @Patriciagalli Welcome to the Fitbit Community! It's great to have you here. Allow me to help you with your ECG report.
It looks like this issue is related to the Fitbit App, so ensure you are running the latest version. If you do, then attempt to uninstall/reinstall the ECG app on your Sense 2. You can find detailed instructions on how to do it in our help article How do I install and manage apps on my Fitbit device? below the sections "How do I remove apps from my Fitbit watch?" & "How do I add apps to my Fitbit device?"
I hope these instructions will be helpful for you!