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Sense 2 shows start pairing screen after update

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‎11-25-2024 02:44

‎11-25-2024 02:44

Sense the last update I get the pairing screen, as if the watch needs to be paired with the app again. However Bluetooth is not recognizing the watch. Restart of sense 2 doesn't change the issue.

 

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‎11-26-2024 09:19

‎11-26-2024 09:19

Hi there @Fabi-be! A warm welcome to the Fitbit Community!

Thanks for reporting this situation.

Please follow the troubleshooting steps described in this article: Why can't I set up my Fitbit device? 

Which phone do you have? Have you checked if the Fitbit app can be updated or if your Sense 2 has a firmware update pending?

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