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Sense 2 - Metal contacts fallen off

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‎07-24-2025 16:09 - last edited on ‎07-24-2025 17:07 by Fitbit Moderator

‎07-24-2025 16:09 - last edited on ‎07-24-2025 17:07 by Fitbit Moderator

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Moderator edit: updated subject for clarity

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‎07-24-2025 17:09

‎07-24-2025 17:09

Welcome to the Fitbit Community @KFehd! Thank you for your posting and the picture regarding the Bottom Metal Electrode falling off the pebble of your device. 

I understand how important it is to you that your device is in the best condition possible.

As this is a physical damage, please contact Support. They'll be more than glad to assist you further with the Sense 2. 

Fill up the form, you'll see some recommended articles, and then you'll see the contact options. 

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