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Sense 2 - Metal electrodes fell off

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‎09-25-2024 19:09 - last edited on ‎09-26-2024 09:22 by Fitbit Moderator

‎09-25-2024 19:09 - last edited on ‎09-26-2024 09:22 by Fitbit Moderator

I took my watch off and one of the silver contact points fell off. My watch seems to still be working and reporting all the data but I’m wondering if it’s something you can possibly superglue back on? Can it be fixed, or should I not worry about it, I believe the warranty is up. I have had it a few years. 

 

Moderator Edit: Clarified subject

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‎09-26-2024 09:28

‎09-26-2024 09:28

Hi there @Subu14 and welcome to the Fitbit Community! 

Thank you for reporting this issue. 

I am very sorry for this inconvenience. In order to find a quick and effective solution, I ask you to complete this form. With this information, our team will be able to provide you with the best possible assistance.

Once you have submitted the form, please let me know.

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