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Sense 2 - Metal strip fell off

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

One of the metal strips fell off,  watch has never been in the shower or the pool. Is there a home fix for this, super glue! and why do they come off. Mine is a few months out of warranty and is still working

 

Moderator edit: updated subject for clarity

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yesterday

yesterday

It’s great to have you on board @AndyRussell! Thank you for your message and the information regarding the Bottom Metal Electrode falling off the pebble of your device. 

I understand how important it is to you that your device is in the best condition possible.

As this is a physical damage, please contact Support. They'll be more than glad to assist you further with the Sense 2. 

Fill up the form, you'll see some recommended articles, and then you'll see the contact options. 

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