Sense 2 Need to know the warranty

[Neiphos]

Does anyone know how to start a warranty claim for any Fitbit devices?

I have the Sense 2 (which they still sell in the online store) but cannot find any option to start a warranty claim, the contact details number (UK: +448000265911) ring through to a number that states "we no longer accept calls at this number".

I don't have a Facebook account and I'm not signing up just to contact their support.

Are Google deprecating Fitbit while still selling the devices?

Moderator edit: updated subject for clarity

[MaCrisGBFitbit]

Hello @Neiphos!  Welcome to the Fitbit Community! It's great to have you here!

It's a pleasure to help you check the warranty status of your Fitbit Sense 2. To contact technical support, you can go to "Contact Us".

Additionally, you can view the warranty policies at the link below: https://www.fitbit.com/us/legal/returns-and-warranty

[Neiphos]

Thanks for your reply! 

Unfortunately that just redirects to the store page. Is it because I'm in the UK?

[LZeeW · Accepted solution]

@Neiphos   Please try this Contact page.  Some international customers have issues because of time zone differences.  It isn't staffed 24/7.

If you are asked for the serial number, take off the top part of the band.  It is etched on the pebble.