I’m having the same issue. I’ve found that nearly each morning I have to perform a few troubleshooting measures (below in this order). Try one, determine success, then move to the next:
1- force close app
2- manually reconnect phone with Bluetooth
3- restart Fitbit
4- restart phone
5- charge Fitbit and try again
I am also continually running into this issue, which is very annoying. I hope they fix this issue soon.
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