06-26-2025
07:39
- last edited on
06-26-2025
08:23
by
DavidFitbit
06-26-2025
07:39
- last edited on
06-26-2025
08:23
by
DavidFitbit
Spotify symbol is displayed and I cannot change my display to my regular display.
Moderator's action: Clarified subject
Best Answer06-26-2025 09:18 - edited 06-27-2025 09:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-26-2025 09:18 - edited 06-27-2025 09:41
Hi @momboone, welcome to the Fitbit community! It's great to have you here!
Let me help you with the display issues you are experiencing with your Sense 2.
When you see a logo of a certain app stuck on your device's display, it's because the app failed at loading it. Try to restart your device if you haven't done so:
Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.
In addition, you may try to change your display's clock face. Usually this action resolved the issue. See How do I change the clock face on my Fitbit device? > How do I change my clock face?
06-26-2025 10:11
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-26-2025 10:11
@momboone Can you please clarify your Fitbit model?
Spotify isn’t available on the Sense 2.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.