help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 Swimming

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2023 00:20

‎01-13-2023 00:20

Hi all and especially Fitbit developers!!!

 

I have been a user for 4 years, 

I had an Ionic which was the bond, great looking, incredibly accurate and provided a lot of useful data DURING activity.

 

While swimming I could see my laps, distance time etc DURING THE ACTIVITY.

 

My device died due to water ingress, and anyway I had to stop using it due to the global recall... still waiting for my refund.

 

After discussions with Fitbit support I purchased a Sense 2 as it was recommended as the best replacement for my beloved Ionic.

 

However, when I swim all I can see is the time I've been swimming and THATS ALL!!!

 

When I sync after activity the details are miles out, today I swam 1.5km, it told me I'd done 2.2! There are no Splits details, i.e. individual lap times as I would have with my Ionic, the details are quite limited even tho" I am using Premium.....

 

So I'm asking what has Fitbit done with the algorithms and software? 

 

Do I have to look for a different device or even go to the opposition?

 

Or am I missing something or doing something wrong?

 

Can anyone, especially a Fitbit support person respond, explain and assure me things will improve....

 

I want my Ionic back!!!

 

Thanks to anyone who can help in advance 🙏🏻

 

 

 

 

 

 

Best Answer
3 REPLIES 3

‎01-13-2023 00:31

‎01-13-2023 00:31

@Ausmambo you are not doing anything wrong. Sense 2 downgraded swimming to the level you can see. There is almost no data collected and presented (neither on watch nor in the app), watch serves only as a timer. There is no breakdown of laps. Nothing. Just number of laps and total distance in the mobile app which (in my case) are always wrong anyway. It's probably the worst possible choice to get Sense 2 with swim tracking in mind.

Best Answer

‎01-13-2023 14:56

In response to t.parker

‎01-13-2023 14:56

Thanks for this info.

 

Is there another tracker you can recommend that with provide what I want?

 

🙏🏻

Best Answer
0 Votes

‎01-13-2023 15:05 - edited ‎01-13-2023 15:07

In response to Ausmambo

‎01-13-2023 15:05 - edited ‎01-13-2023 15:07

I use Garmin Fenix 7, my wife uses Galaxy Watch 5. Both watches offer quite advanced swim tracking (breakdown per laps and styles, drills logging, autodetecting rest, monitoring HR, Swolf, stroke rates, targets, open water swimming). Garmin also offers structured swim workouts. Basically, both watches would probably make every swimmer happy. The difference is battery life (Fenix 7 10 to 12 days, if less GPS then longer, Galaxy Watch 5 2 to 3 days). For me, Sense 2 swim tracking was a major disappointed since I started improving my swimming towards triathlon and finding out it's just a timer with no data to analyse... I'm not sure why it even has swimming at all now.

Best Answer