Sense 2 Syncing Delays Since Updayr

[PeterH62]

Ever since the last update my watch doesn’t automatically sync to my phone. The weather and sleep data now takes ages to display. I used to wake up in the morning and fairly quickly both those items would update with the weather and my previous nights sleep data. Now I have to manually sync to my phone and even then it takes ages to display. The sleep in particular is a nightmare. It’s now 12:57pm and I just synced yet again before the data displayed. 

Is there any way to roll back to the old firmware which never exhibited this issue.

[HowardL168]

@PeterH62  How is your battery life since the firmware update?

[PeterH62]

My battery life is actually good. I get 4-5 days between charges, sometimes more depending on how often I actually flick through the screens, etc. Since I started using a different watch face it’s much better than before.

[HowardL168]

Thanks, @PeterH62...and just to confirm, you "are" using the updated firmware? i.e. im still on system 60.20001.210.26 because I heard so many issues with the firmware update including battery drain. I make full use of my Sense2 (sleep tracking, exercise tracking, heart tracking) and the watch works well with the old O/S. I'd like to update, but fear causing the functionality to degrade.🤔

[PeterH62]

Yes I’m using the most recent firmware update (60.20001.214.24) and like you I make full use of my watches capabilities. The sleep data syncing issue is really annoying.. it didn’t update on my watch until around 2pm this afternoon after about half a dozen manual syncs 🙄

Not exactly sure what the latest update is supposed to improve but I only did it because when I tried using my maps function it indicated I needed to update to get it to work. 

[PeterH62]

Just thought I would update on this to say that strangely (and thankfully) for the last few days the sync issue seems to have cleared. Nothing has changed with the firmware or any settings on my watch but it’s just working as expected now 🤷🏻‍:male_sign:

[HowardL168]

Thanks so much for your update, @PeterH62. Since you mentioned issues with sleep data, albeit seeming ok now, are you getting consistent data for Heart Rate Variability? Lately, again for the "old" firmware, I'm not getting data very often for HRV (or breathing data either). Maybe once a week I might get data, so im not sure if it's "me" (if I wake too often) or the physical sensors or the software. 

[PeterH62]

Depends what you mean as I get regular daily HRV on my phone but if I use the EDA scanning option on my watch to get it on the fly I find it to be really inconsistent. More times than not I get no reading from that particular stat and it tells me I need to be still, etc even though I’ve been as still as I can be while using that feature.