I am currently waiting for my 4th replacement of this piece of crap. The first one lasted a year and then died so I bought another one. That died 2 months later, naturally just outside the period of time to get a refund. They sent me a refurbished replacement even though I bought a brand new one. I received that one yesterday and today it too is dead so they are now sending another refurbished because they won't give me a refund. Customer service rep was nice but won't transfer me to a supervisor. Very, very unhappy with Fitbit. I canceled my premium subscription and will never buy another one of their products again.
Moderator edit: updated subject for clarity
