Sense 2 band+ more

[Jennylynday]

I bought a new Sense 2. The designer bands I bought for my old Sense will not stay locked in place on the new Sense.  I called customer support and they didn’t help. Why won’t the bands work? 
Other problem is the 2 has turned itself off totally two times. Once with 39% battery and once with 79% battery. It takes several tries to get it restarted and I have to set it up again. 
The last problem is the on wrist calls will not stay connected (Bluetooth). Every time I try to answer a phone call I can’t. I have to re- set it up again. Hopefully someone knows how to fix these problems. 
Thanks. 

[N8teGee]

Hi @Jennylynday.

I've seen quite a few reports from users saying that 3rd party bands have fitment issues. The official sports band that I've got seems to fit without issues. It seems that there is a a very slight size difference in the connecting part of the Sense 2, and this seems to have a different effect on different bands. 

[Jennylynday]

Hi
I have the original band, but it causes my wrist to turn red and itch, that
is why I want to wear 3rd party bands. I just want a comfortable band that
stays attached.

--
Jennifer L. Day
Olde Towne Electric