help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 brightness in sleep mode

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2024 07:20 - last edited on ‎08-21-2024 07:56 by Fitbit Moderator

‎08-02-2024 07:20 - last edited on ‎08-21-2024 07:56 by Fitbit Moderator

Last night my Sense 2 brightness wouldn't turn down even though I had sleep mode enabled. I updated my software 2 or 3 days ago and was wondering if anyone else had this issue? 

 

Moderator edit: formatting

Best Answer
0 Votes
1 REPLY 1

‎08-21-2024 07:59

‎08-21-2024 07:59

Hi @RachWags and Welcome to the Fitbit Community. I appreciate your information about the situation with your Sense 2, and I am grateful because you updated your software. I understand that you have checked the sleep mode settings, but can you please check your device’s brightness, as it’s described in this article.

Furthermore, I will suggest you to perform a restart in your device following these steps.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer