help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 constant flashing loop and a red cross

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2026 11:46

‎01-11-2026 11:46

Watch is unresponsive - I followed some advice from the community forum.  

turned off bluetooth

unpaired the watch from the iphone

turned on bluetooth

unable to re- pair to the phone

watch keeps flashing and I get these errors 

IMG_4859.jpeg

 

 

 

Best Answer
0 Votes
2 REPLIES 2

‎01-11-2026 12:31

‎01-11-2026 12:31

Hello @BeardTina! 

I'm sorry to hear that your Sense 2 turned off and a red X appeared on the screen.  Thank you for all the steps you tried before contacting.

It seems you've tried all the available solutions for this type of problem on your own. So, my best advice from here is to contact technical support. They have the most appropriate resources to help you more thoroughly.

 

Best Answer
0 Votes

‎01-11-2026 13:48

‎01-11-2026 13:48

The problem Is last firmware

Best Answer
0 Votes