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Sense 2 count restarted today

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‎06-02-2023 20:56

‎06-02-2023 20:56

Without and obvious cause my fitbit went from just shy of 7000 steps back to 0 . What's the problem?

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1 REPLY 1

‎06-02-2023 21:23

‎06-02-2023 21:23

Hi @Mike1533  - do you by any chance have MobileTrack installed when you click profile photo in the Fitbit App, next to your Sense photo?

If not check the watch time zone and sync. In the Fitbit App click profile photo and App settings.

A reset is done at midnight and if this was the case do you see the steps in the app for yesterday?

Author | ch, passion for improvement.

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