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Sense 2 counting steps and stairs while driving

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‎07-25-2023 19:08

‎07-25-2023 19:08

My Sense 2 keeps counting steps and stairs while I’m driving, especially up hills, and I’ll get as many as 200 stairs in one day.

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‎07-26-2023 03:37

‎07-26-2023 03:37

Welcome to the Fitbit community, @Random111!

Sad to hear that you're having issues with step counting with your Sense 2. 

To get best possible accuracy on step counting, your Fitbit device needs to know as much of you as possible. So please have a look at 'How do I change my birthdate, sex, height, or weight?' following the link below to see how to enter your personal data:

How do I manage my Fitbit profile? 

Very important to get better step count accuracy is having set up the correct stride length. You can enter that manually or by using GPS while doing corresponding exercises. Please have a look at 'Can I change my stride length in my Fitbit account?' to see how to do that:

How does my Fitbit device calculate my daily activity? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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