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Sense 2 didn't clear steps from yesterday

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‎08-27-2023 06:06 - last edited on ‎09-21-2023 12:37 by Fitbit Moderator

‎08-27-2023 06:06 - last edited on ‎09-21-2023 12:37 by Fitbit Moderator

Why did my sense 2 not clear steps from previous day?

I have not traveled time zones or even left town.

Also the pic for the watch background was gone so I added a new one a few days ago.i thought that was weird too.


Moderator Edit: Clarified subject

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1 REPLY 1

‎09-21-2023 12:41

‎09-21-2023 12:41

Welcome to the forums, @Prayed4.

Thanks for bringing this to our attention, and the steps that you've tried. Because it's been a few days since your post, may I know if this is still occurring? If you haven't done so, try restarting your watch and rebooting your phone to see if that helps.

Regarding your other question, may I know the name of the clock face and developer? I'm asking this as there are some clock faces created by third-party developers and the best advice is to get in touch with them whenever you have an issue with their products. That way they can investigate and work on it accordingly.

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