12-17-2025
14:17
- last edited on
12-17-2025
15:37
by
ManuFitbit
12-17-2025
14:17
- last edited on
12-17-2025
15:37
by
ManuFitbit
I recharged my Sense 2 and when done I got - again - the notification to migrate my account to Google before February. Having some time available I did. Spending hours and hours my maximum result is a list of languages I can choose from. No watch, no steps counting, heart beat or sleep tracking (although it never counter that correctly). I am at the end of my wits, pkease help!
Moderator edit: clarified subject.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's good to see you participating in the community for the first time @Alkie.
Thank you for sharing the details about this difficulty that you are experiencing with your Sense 2.
Best Answer@Alkie did you tranfer your fitbit account to a Google login, or created a second account.
Best Answer
12-19-2025
11:19
- last edited on
12-19-2025
18:47
by
ManuFitbit
12-19-2025
11:19
- last edited on
12-19-2025
18:47
by
ManuFitbit
I transferred to my existing Google account
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Thanks for your suggestions, ManuFitbit. Unfortunately either my phone or my watch, or both, are very stubborn 😞
Thanks to my husband who had some time to kill and is a lot more software savvy than I am, plus stubborn as well, we got the issue fixed. Darn watch didn't want to connect to Bluetooth... So, I continue my happy Sense 2 life!
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for the response and for the update @Alkie.
I'm happy to know you’ve sorted that out. Fortunately, you have an excellent technician at home!
Have a great day.
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