09-02-2024
19:59
- last edited on
09-03-2024
07:18
by
CrisVillaFitbit
09-02-2024
19:59
- last edited on
09-03-2024
07:18
by
CrisVillaFitbit
After getting the firmware upgraded to 210.16, I sometime noticed that when I swipe to another app, the privous app is still displayed on screen, along with the app I swiped to. Then I won't know which app I am actually in. More swiping, more confusion. Any shortcut to get out of this? Sometimes I have to restart the fitbit in order to have a sane screen again. Here are some sample pictures:
Moderator edit: edited title to clarity.
Answered! Go to the Best Answer.
09-03-2024 07:21 - edited 09-03-2024 07:21
09-03-2024 07:21 - edited 09-03-2024 07:21
Welcome back to the community, @phatbitzr.
Thank you for letting me know about this situation with the display of your Sense 2 when scrolling. I appreciate you sending the pictures on how it looks.
I recommend you to try the following, I'm positive it will help you:
- In the Fitbit app, touch your profile picture, touch your Fitbit device and click 'Sync Now'. This will help you synchronize it.
- Restart your Sense 2 by following the steps here.
- After this, change the clock face of your Sense 2. In the Fitbit app, you can access the image of your profile and the image of your Fitbit device, touch the gallery and the screen and click on the clock face, preferably one of Fitbit and install.
09-03-2024 07:21 - edited 09-03-2024 07:21
09-03-2024 07:21 - edited 09-03-2024 07:21
Welcome back to the community, @phatbitzr.
Thank you for letting me know about this situation with the display of your Sense 2 when scrolling. I appreciate you sending the pictures on how it looks.
I recommend you to try the following, I'm positive it will help you:
- In the Fitbit app, touch your profile picture, touch your Fitbit device and click 'Sync Now'. This will help you synchronize it.
- Restart your Sense 2 by following the steps here.
- After this, change the clock face of your Sense 2. In the Fitbit app, you can access the image of your profile and the image of your Fitbit device, touch the gallery and the screen and click on the clock face, preferably one of Fitbit and install.
09-05-2024 22:12
09-05-2024 22:12
@CrisVillaFitbitThanks, I tried that, so far so good. Is it the fact that watch face is re-loaded or was the prior clock face at fault? Can I load the prior clock face?