Sense 2 doesn't connect to YouTube Music

[lena185]

Bought a new Fitbit a few months ago. STILL trying to get it connected to YouTube music with 0 success rate. How to solve it? I have BOTH Fitbit Premium and YouTube Premium. Was anyone able to connect those two things?

[DramaQueenDiva]

While it's great that you have Fitbit Premium, that has no bearing on whether or not YouTube Premium will work on your device.  It's been a minute since I hooked mine up, but here are the instructions .

[lena185]

Thanks for the reply, but unfortunately the instructions don't help.

When I open YouTube Music on my Fitbit Sense 2, it loads for a few seconds and then displays the message “Something went wrong” (see pic N1), so I can't proceed to "2. Tap Setup" as per instructions.

I’ve already:
- Rebooted both the watch and my iPhone multiple times
- Reinstalled the apps from FitBit and from iPhone
- Checked all Bluetooth settings and permissions

On the Fitbit iPhone app:
- I either get “YouTube Music can’t access Bluetooth” (pic N2) — which isn’t true, since Bluetooth is on and both YouTube and Fitbit apps have Bluetooth access,
- or it pretends it’s connected (pic N3), but nothing actually happens, and the watch still shows “Something went wrong” (pic N1 again).