Sense 2 dying during exercise

[JenRDC]

In January I purchased what I assumed would be an upgrade to a Sense 2 after my original Sense died at the start of a race. While fine initially, the watch no longer tracks my runs and just randomly dies. It is still tracking my steps but no other exercises?

[ManuFitbit]

Thanks for reaching out the community @JenRDC.

Thank you for providing the details regarding your Sense 2. Sorry to know the difficulty experienced.

Please, try to perform a restart as indicated here: How do I restart my Fitbit device?

In addition, sync your device in the Fitbit app by tapping the upper left corner icon > Device > Sync Now.

If Sync Now doesn't work, tap the upper left corner icon > Device > Tile to see if a firmware banner pending appears and update the device. 

[JenRDC]

Thank you so much, I restarted it and now I'm in the process of updating it--I seriously hope it works because I now have to wear two watches to get the data I need for running. Stay tuned!! 

[JenRDC]

Just wanted to thank you for the input, thus far it seems to be holding together, but I can no longer go online and see the map where I ran?

[JenRDC]

It looks like its working but previously I could go online and view the route I ran, but I dont see that option? Thx.