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Sense 2 froze/crashed

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‎10-18-2022 13:12

‎10-18-2022 13:12

IMG_20221018_184448[1].jpgI think it detected a walk, I got the vibration, but nothing was showing up. When I swiped I got both overlaying like this, then it froze permanently and the screen wouldn't turn off. Force restarted it and it happened again 5 minutes later, but without locking up completely. Second time I was able to use the button but not the touch.

 

Restarted again and it's been fine so far.

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3 REPLIES 3

‎10-18-2022 19:26

‎10-18-2022 19:26

@kylke , Nice to see you around. Thank you for the pictured included and for letting us know that the 2nd restart helped you further. 

 

Just to confirm. are you using a Fitbit developed clock face, when the situation started?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎10-19-2022 13:20

In response to JuanFitbit

‎10-19-2022 13:20

Yes, I'm using the default clock face. (which might be a bit hard to see in the pic)

Best Answer

‎10-19-2022 18:11

In response to kylke

‎10-19-2022 18:11

@kylke , Thank you for confirming. 

 

Please do not hesitate to post again, should the situation occur again, so that our team gets a closer look. 

 

See you around. 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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