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Sense 2 heart rage data syncing different in app

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‎01-22-2023 21:20

‎01-22-2023 21:20

I’ve had my Sense 2 for about 4 months and recently it’s been syncing different numbers to the app than what it had showed at the time on the device screen. I have pots and i use my device to monitor my heart rate. My heart rate will spike to 170 and will log in the device’s heart rate trends screen but will sync over to the app as 130. I’d like some help on any way to fix this? 

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‎01-24-2023 08:11

‎01-24-2023 08:11

Hello @lillyc111 and welcome to the Community.  The daily heart rate screen give a value that is averaged over five minutes.  It's working the way it is programmed and there is nothing to fix.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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