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Sense 2 is multiplying steps

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‎01-09-2024 01:57 - last edited on ‎01-11-2024 08:31 by Fitbit Moderator

‎01-09-2024 01:57 - last edited on ‎01-11-2024 08:31 by Fitbit Moderator

My sense 2 has started multiplying my steps x25. Yesterday it was showing 265,000 for the day

 

Moderator edit: edited title to clarity.

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‎01-11-2024 08:32

‎01-11-2024 08:32

Welcome to the community, @TARREL, it is nice to see you around.

Thanks for letting me know about your situation regarding the steps tracked by your Sense 2.

I was able to confirm your steps look normal since your last sync, can you send me a photo showing how they appear, please? Also, do you see this info in the app, in the Sense 2 or in both of them?

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