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Sense 2 is not recording data

‎11-02-2025 08:32 - last edited on ‎11-04-2025 07:47 by Fitbit Moderator

‎11-02-2025 08:32 - last edited on ‎11-04-2025 07:47 by Fitbit Moderator

For over a week now my Sense 2 hasn't recorded sleep or any other data. Why not?

 

Moderator edit: edited title to clarity.

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‎11-04-2025 08:07

‎11-04-2025 08:07

Hello, @JanetC67, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to your Sense 2 not recording any data, I understand how you can feel, I'll do my best to help you with this.

I recommend you to check you're wearing your Sense 2 correctly and restart it too. Also, force quit the Fitbit app from your phone's settings, then reopen it, check your Bluetooth connection and force a sync.

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