05-27-2024
06:10
- last edited on
05-27-2024
10:33
by
MarreFitbit
05-27-2024
06:10
- last edited on
05-27-2024
10:33
by
MarreFitbit
My sense 2 is absolutely tracking too many steps. I have read all the other community posts about this topic and I have reset my watch several times. It is calculating double the number. I know this for a fact now because I put my old Fitbit on my other hand and it calculated accurately. I switched hands the following day and did the same and the same thing happened. My sense is absolutely categorically undeniably tracking double the steps. Has nothing to do with cooking or working or going to the bathroom or climbing one flight of stairs or altitude or algorithms. It is faulty and I truly believe that anybody else who has posted here on this topic has the same issue. So just for your own Fitbit record, this watch has been put on three different people, has been mixed with two other Fitbit watches, and has been doubled up on the same arm and every single time it has calculated double the amount of steps. You cannot tell me that this is not a Fitbit issue. There is no way about nine different experiments are wrong and that one watch is miraculously doubling my exercise efforts LOL
Moderator Edit: Clarified subject
05-27-2024 13:53
05-27-2024 13:53
I really don’t what actually happened to my sense 2
05-27-2024 19:57
05-27-2024 19:57
Hi @ShelleyClee1 @Scotts123 - just to be sure check the Fitbit App device/account (Connected to) page and make sure that only the Sense 2 is connected to your account.
Author | ch, passion for improvement.
05-27-2024 20:20
05-27-2024 20:20
I faced the exact same issue yesterday where my 2 km walk was tracked as 12km and my total steps were 50k! Please help