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Sense 2 metal pieces fell off

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‎03-14-2025 14:12 - last edited on ‎03-14-2025 21:12 by Fitbit Moderator

‎03-14-2025 14:12 - last edited on ‎03-14-2025 21:12 by Fitbit Moderator

Hello, the metal trim on Back side of Sense2 has been fell off...

I live in South korea and I 'd like to repair my sense2. However, I can't find repair center for FIBIT.

please help me.

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‎03-14-2025 21:11

‎03-14-2025 21:11

Hey there @yoha12, welcome to the Fitbit Community!

I'm truly sorry this happened to you. Let me give you some instructions on how to proceed.

We don't have any repair centers available currently. That's why these types of cases are handled by our support team. Please click here to be redirected to a direct line of communication. They will contact you via email as soon as possible.

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