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Sense 2, no Fitbit Pay / Google Wallet

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‎03-06-2023 20:10

‎03-06-2023 20:10

Hi!

 

I just received my new Sense 2 yesterday. I have neither Fitbit no Google Wallet option on the App, it does not show up at all in the App. I've looked through the following guides and applied recommendations

 https://9to5google.com/2022/12/05/how-to-add-google-wallet-to-your-fitbit/

 

https://community.fitbit.com/t5/Sense-2/No-Google-Wallet-on-Sense-2/m-p/5302725

 

Moreover, I've tried to reinstall firbit app several times, but still no results neither Fitbit no Google Wallet icon is appearing in the app

 

My current specs:

 

- Sense 2 firmware version 60.20001.184.52 (updated yesterday)

 

- Samsung Galaxy S22/Android 13.0

 

- Fitbit app 3.76.ftbit-mobile

 

 

- My cards are supported and being used on Google Wallet 

 

  • Please help to find a solution. Thank you in advance!
Best Answer
1 REPLY 1

‎04-06-2023 09:14

‎04-06-2023 09:14

I ran into a similar problem.  In the Fitbit phone app, select your profile photo in the upper left corner to open you account, then Sense 2>Google Wallet.  From there you will need to add any available cards in Google Wallet to the Sense 2 by selecting "+ Add to watch".

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