Sense 2 not connecting to samsung tablet

[AndrewCairns]

Can anyone help please?

My fitbit Sense 2 is failing to make a Bluetooth connection to my Samsung tablet. 

- e.g. in the app my watch won't sync

- on the tablet if I go to Bluetooth connections the Sense 2 doesn't show up even when I scan for available devices

- the watch does connect to my Samsung phone, so I assume that the watch is functioning okay

- there must be an intermittent connection as my step count does get updated in the app

- I have uninstalled and reinstalled the app

- I have done a factory reset of the watch

Thanks

Andrew

[Talahthas]

Welcome back to the Fitbit community, @AndrewCairns!
Please make sure your Samsung tablet is running Android 10 or higher to be fully compatible with the latest version of the Fitbit app.

Fitbit Setup Requirements 

[AndrewCairns]

Thanks

I'm already up to date with Android 14.

Andrew

[AndrewCairns]

... so what can I try next?

Is there anything I can do on my watch to search for the tablet?

Andrew