Sense 2 not getting low battery notifications

[adamv66]

I have a sense 2 and android phone. I am no longer getting notifications to advise my fitbit battery is low and needs charging. I have the setting set in the app to get low battery notifications (and have tried toggling it to try to reset it). The fitbit is syncing with the app fine. Was working fine until about a month ago. Anything else to try or anyone else experience similar?

Moderator edit: clarified subject.

[ManuFitbit]

Hi, good to see you participating in the community @adamv66.

Thank you sharing with me the details regarding this difficulty with your Sense 2. Thank you for trying to fix it on your own.

Even if you already tried toggling it to try to reset it from the Today tab, please give it a try following this process: Tap the settings icon. Tap Fitbit settings > Push Notifications and Email Notifications and remove the check mark for Low Battery > Sync your device to save the changes and then repeat the process to turn these notifications back on.  

[adamv66]

Hello,

This is what I already did. But I only have the low battery option under push notifications. There are only 3 options now under email notifications.