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Sense 2 not letting me set a PIN for Google Wallet

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‎11-30-2022 13:58

‎11-30-2022 13:58

Has anyone else been having a problem setting a PIN for google wallet on their sense 2? When I go in to set a PIN the first digit will appear above the first dash which is highlighted blue, but none of the other digits appear above the other 3 dashes. The only dash that remains highlighted is the first one, it does not move over to the next dash, and it won't let me click on the other dashes to input digits, I cannot move forward from this screen. Does anyone have a solution? Whether I click directly on the google wallet tile in the Fitbit app or scroll down to device lock, I get the same result. I am connected to my sense 2 from an LG Stylo 6 which is compatible & up to date along with my Fitbit app. I've tried all the troubleshooting tips through Fitbit help but none of the customer service agents have been able to help.

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‎11-30-2022 22:05

‎11-30-2022 22:05

Same here. I am on Android 8.1.0 and the latest fitbit mobile app (3.71, last updated Nov 11). 

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‎12-01-2022 06:46

‎12-01-2022 06:46

@cjbp4 I found 1 workaround which might works for you.

 

I connected a bluetooth keyboard to my phone. Then I could eenter the other digits. After entering the digits, I pressed enter on my phone, then it prompted me to re-enter the pin the 2nd time.

 

I hope fitbit will fix this trivial bug.

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