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Sense 2 not setting up with app

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‎09-14-2024 21:03 - last edited on ‎09-16-2024 11:38 by Fitbit Moderator

‎09-14-2024 21:03 - last edited on ‎09-16-2024 11:38 by Fitbit Moderator

My sense 2 is not syncing with app from last 12 hrs. I tried removing device from app and then connecting and now it is not even connecting.

1000508728.jpg

 I have tried shutting down device, switch on and off Bluetooth, removing device but nothing seems to work.

 

Moderator edit: edited title to clarity.

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‎09-16-2024 11:42

‎09-16-2024 11:42

Welcome to the Fitbit Community, @Monika_taneja.

Thanks for letting me know about this situation with your Sense 2 set up, I also appreciate your efforts on following the steps you mentioned to get this improved.

I recommend you to check this article, I'm positive that it will help you if you follow the steps you haven't followed that are mentioned in there.

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