Sense 2 not starting … giant red X

[scorreg]

Sense 2 failing after update … display not starting … after trying to reset .. get the blinking Fitbit sign and then a giant red X …

 

[bozyas80]

I am getting the same issue, I bought my sense 2 in April 2023. The Contact Us chat option is stating reply in one minute, but not responding. Please advise @fitbit

[bozyas80]

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@bozyas80 wrote:

I am getting the same issue, I bought my sense 2 in April 2023. The Contact Us chat option is stating reply in one minute, but not responding. Please advise @fitbit

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Does Fitbit provide any assistance on these message boards? Online chat does not work either. I guess I will to call them now. 

[scorreg]

Community moderators … can you help ?

[mrk969]

I am having exactly the same issue! 
I was forced to install an update and it has completely killed my watch. 
So annoying! Has anyone managed to speak to them about it? 
Thanks 

[scorreg]

Community moderators help ?