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Sense 2 not syncing

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Its been 2 days my fitbit sense 2 isn't syncing with my phone. Anyone else facing this issue?

 

Moderator edit: clarified subject

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Good to see you participating in the community for the first time @Alios.

Thank you for sharing the details regarding Sense 2. I'm sorry to know the difficulty that you are experiencing. 

I'm sorry to know the inconvenience that you are experiencing with the devices. I'd try to help.  

Please, try logout of the Fitbit App and restart the watch and phone. I'd suggest checking the tips of this article: Why won't my Fitbit device sync? 

In addition, follow these steps please:

Unpair your Sense 2 from your phone's Bluetooth and Fitbit app.

  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Sense 2.
  • If there is no connection, restart your Sense 2.
  • Once your Sense 2 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

 

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Yes, the only way I fixed it was to unpaired from Bluetooth and I rescan it and then left it alone. I don't show that the the sence shows as paired, but the app and phone started to work fine.

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