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Sense 2 not syncing

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‎10-15-2023 13:02 - last edited on ‎03-14-2025 20:12 by Fitbit Moderator

‎10-15-2023 13:02 - last edited on ‎03-14-2025 20:12 by Fitbit Moderator

My Sense 2 did not fully capture my sleep stats on Friday the 13th. When I synced yesterday morning it only had duration and no score/breakdown. Today it will not synch sleep or readiness. It wasn't capturing heart rate until I reset it by holding in the button for 19 seconds. That didn't fix the issue with sleep tracking or readiness. Any idea what the problem could be? Thanks 

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