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Sense 2 not turning on

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‎03-22-2024 06:00 - last edited on ‎03-31-2024 15:31 by Fitbit Moderator

‎03-22-2024 06:00 - last edited on ‎03-31-2024 15:31 by Fitbit Moderator

I have seen this happen to many people that their sense 2 works just fine then they charge it one day and it goes completely blank.  I absolutely 100% can not get it to turn on.  I have held down the button for almost 2 min trying to get it to turn on and nothing.  I have charged it for 3 hours nothing.  I placed the charger on my versa 3 and it charged just fine.  Are there any other solutions I am missing.

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‎03-22-2024 11:03

‎03-22-2024 11:03

Hello @TonyaB1985 

I moved your post from the Android platform forum to the Sense 2 product help forum since your issue seems to be with the device, not the Fitbit app.

Hopefully, someone here will be able to help you.

Rieko | N California USA MBG PE

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