help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2024 13:51 - last edited on ‎10-03-2024 05:32 by Fitbit Moderator

‎10-02-2024 13:51 - last edited on ‎10-03-2024 05:32 by Fitbit Moderator

Anyone else have a Sense 2 appear dead.  My husband's watch stopped turning on all together.  I've tried charging on various chargers, holding down the side button to try and restart....any other ideas?  I have the same watch and have never experienced this.

Thanks in advance.

 

Moderator edit: edited title to clarity.

Best Answer
0 Votes
1 REPLY 1

‎10-03-2024 05:36

‎10-03-2024 05:36

Hi, @MOEWA, welcome to the Fitbit Community.

Thanks for letting me know about this situation with your husbands Sense 2 situation to turn on, can you answer the following, please?

- Le luci LED sul retro sono accese?
- Per quanto tempo l'hai caricato?
- Se non hai caricato il tuo Fitbit di recente, ti chiediamo di provare a caricarlo per 2 ore.
- Vibra quando colleghi il Sense 2 al cavo di ricarica?
- Hai provato a riavviare il Sense 2 seguendo i passaggi nel nostro articolo di supporto Come si riavvia il mio dispositivo Fitbit? 
- Hai provato i passaggi nel nostro articolo di supporto Perché la batteria del mio dispositivo Fitbit non si carica?

Best Answer
0 Votes