Sense 2 not working correct

[Walboer]

I have problemen with my sense 2 I have premium but it does not show breathing frequentie and hartbraeth variabelen see foto

 

[Guy_]

Hi @Walboer - did you try holding the watch button for 10 seconds till it vibrates and the logo appears and wait for it to start, then sync again.

It may take time to calculate those information and then download it to the app.

[Walboer]

Okay I try

[Walboer]

Not working for me

[Guy_]

@Walboer - it could be a problem with the app. To clear it try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone and login again and wait for any pair, link or Fixit prompts and sync and wait a while.

[Walboer]

Thanks,I go to try it