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Sense 2 on-wrist calls not working

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I have a Sense 2 with latest 60.20001.184.52 update on an Android S10.  It will not answer phone calls on the Sense 2. What I see on the device is a message "Incoming Call - Test Call" with a RED icon for hanging up and a GREEN icon for answering the call. When I click the GREEN icon I immediately get a message "Connection Error: There is something wrong with your connection. Take call on phone" with an OK Button.

 

Further, on the phone, in Bluetooth, Sense 2 Calls is identified as a devise, discovered and paired to the phone. Yet I am unable to turn ON the switch which is labeled Calls. When I do attempt to turn it on, a message comes up which says Connecting, is displayed for a few seconds and then disappears with the switch returning back to OFF

 

Please advise if there is a repair. 

 

Thanks

 

Update: Never mind. It started working. Thanks

 

Moderator Edit: Clarified subject

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Hello there, @chucksings. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue with your Sense 2.

In case you need further help with the on-wrist calls feature, please see How do I take on-wrist phone calls with my Fitbit smartwatch?

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

I've moved your post to the Sense 2 board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello there, @chucksings. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue with your Sense 2.

In case you need further help with the on-wrist calls feature, please see How do I take on-wrist phone calls with my Fitbit smartwatch?

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

I've moved your post to the Sense 2 board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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