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Sense 2 quit working

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‎08-17-2024 10:26

‎08-17-2024 10:26

After 10 months my sense to quit taking ECG. I only purchased this because my doctor said I needed this to prevent heart failure from becoming a death sentence. I needed to be able to take the ECG when needed. Contacted customer support. All I got was a run around with lots of silly obstacles that never got worked out. I will not buy a Fitbit again and I recommend other people don't. They do not back up their product as you can see by many of the posts on this site.

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‎08-17-2024 10:23

‎08-17-2024 10:23

I updated my Fitbit because my heart doctor said I needed to have an ECG option. The ECG quit working after about 10 months. I contacted support and have gotten the runaround for the last 2 months. They clearly have created many obstacles and are not willing to back up their warranty. I am done with Fitbit moving to a better product.

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