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Sense 2 screen falling off

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‎03-09-2026 18:28 - last edited on ‎03-10-2026 05:15 by Fitbit Moderator

‎03-09-2026 18:28 - last edited on ‎03-10-2026 05:15 by Fitbit Moderator

My watch face has lost its seal attached by internal chip only

Moderator Edit: Clarified subject

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‎03-11-2026 04:38

In response to Cocoanboyd

‎03-11-2026 04:38

@Cocoanboyd For more information about our warranty, see fitbit.com/legal/returns-and-warranty

Maria | Community Moderator, Fitbit


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View best answer in original post

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‎03-10-2026 05:22 - edited ‎03-11-2026 04:41

‎03-10-2026 05:22 - edited ‎03-11-2026 04:41

Hi there, @Cocoanboyd. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Sense 2 watch face fell off. I'll be happy to assist.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎03-10-2026 14:14

In response to MarreFitbit

‎03-10-2026 14:14

Is my sense under warranty?
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‎03-11-2026 04:38

In response to Cocoanboyd

‎03-11-2026 04:38

@Cocoanboyd For more information about our warranty, see fitbit.com/legal/returns-and-warranty

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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