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Sense 2 screen only shows Fitbit logo or blacl screen

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‎03-09-2024 11:46 - last edited on ‎03-10-2024 14:07 by Fitbit Moderator

‎03-09-2024 11:46 - last edited on ‎03-10-2024 14:07 by Fitbit Moderator

Only had my sense 2 since Christmas. Will not sync to my app, tried resetting it. Showed a red cross a couple of times, now it's only showing a black screen or the fitbit logo 

 

Moderator edit: edited title to clarity.

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‎03-10-2024 14:08

‎03-10-2024 14:08

Welcome to the Fitbit Community, @Tra19.

Thanks for letting me know about this situation in regards to the screen of your Sense 2.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.

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