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Sense 2 skipping steps

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‎04-22-2023 20:09 - last edited on ‎04-25-2023 13:12 by Fitbit Moderator

‎04-22-2023 20:09 - last edited on ‎04-25-2023 13:12 by Fitbit Moderator

When walking, the steps on my clockface tends to skip a number.  Example 966, 968, 970, 971, 973.   Doesn't matter which clockface I use it does this.  I have a Charge 5.  It never skipped a number.

 

 

Moderator edit: updated subject for clarity. 

Tziona
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‎04-22-2023 21:05

‎04-22-2023 21:05

That's okay.  It's just not updating the display as quickly as it is counting.  It is keeping the correct count but the display update can't quite keep up.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎04-22-2023 21:05

‎04-22-2023 21:05

That's okay.  It's just not updating the display as quickly as it is counting.  It is keeping the correct count but the display update can't quite keep up.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎04-23-2023 08:44

In response to JohnnyRow

‎04-23-2023 08:44

Thanks, for the heads up.  I think it's counting every other step, but not showing it.  Funny the charge 5 does show each step.  Oh well.

Tziona
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