05-12-2024 16:29
05-12-2024 16:29
Hello, I purchased the sense 2 and while it is advertised on Google store that supports snore and noise detection I cannot find the option in Fitbit premium. Can you please help ???
05-12-2024 17:07
05-12-2024 17:07
Are you sure for Sense 2? It was available on some earlier models but I think has been removed on later models. You might want to check again to be sure it says that for Sense 2 if that is what you bought it for. There is only a 15 day return window on Google store.
05-12-2024 17:20
05-12-2024 17:20
Just a snapshot from the website. Shall I contact Google before making a decision?
05-12-2024 17:59 - edited 05-12-2024 18:05
05-12-2024 17:59 - edited 05-12-2024 18:05
See this reply post from a trusted Fitbit moderator in another thread
https://community.fitbit.com/t5/Sense-2/Where-do-I-find-Snore-Detect-for-Sense-2/m-p/5253029/highlig...
Unfortunately this seems to be another case where not all documentation agrees. Of course feel free to contact support and see what they say.
I was going to say that some features only come in a firmware update in a few days after you get it new, but I have had a Sense 2 for quite a while and I have just been looking for the snore detect and cannot find it. I remember I did have it on a previous model and only used it a few times. It is quite a battery drainer. I expect you can find similar apps on your phone, perhaps without needing to worry quite as much about battery drain, but that's your choice.
P.S. Just did word search on on-line manual for Sense 2 and "snore" was not found - that would satisfy me.
05-12-2024 19:36
05-12-2024 19:36
Hi @Costaspan2002 - in addition to the good answers from @JohnnyRow - if the watch was able to do snore detection you would also have to pay a monthly Premium fee to get it displayed.
Author | ch, passion for improvement.
05-13-2024 11:43
05-13-2024 11:43
@Costaspan2002 I wear a Sense 2 and can confirm that snore and noise detection is NOT available.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.