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Sense 2 steps don't match with the app

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‎09-29-2024 08:47 - last edited on ‎09-30-2024 08:59 by Fitbit Moderator

‎09-29-2024 08:47 - last edited on ‎09-30-2024 08:59 by Fitbit Moderator

Sinds een paar dagen geeft mijn sense 2 een veel lager aantal stappen dan in de app op de telefoon. De stappen op de telefoon zijn volgens mij correct, ik heb de sense al gereset, maar dat helpt niet


Moderator Edit: Clarified subject

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‎09-30-2024 09:00

In response to J_e_sss

‎09-30-2024 09:00

Welcome, @Lidypeterd and @J_e_sss. It's nice to see new faces around.

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team by clicking here so you can receive assistance in Dutch.

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‎09-29-2024 12:37

‎09-29-2024 12:37

Ik heb dit ook sinds een tijdje. Het scheelt zo'n 500 stappen. Geen idee hoe het op te lossen 

Best Answer

‎09-30-2024 09:00

In response to J_e_sss

‎09-30-2024 09:00

Welcome, @Lidypeterd and @J_e_sss. It's nice to see new faces around.

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team by clicking here so you can receive assistance in Dutch.

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